Event Cancellation and Refund Policy
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Event Cancellation by BTR Coaching Ltd
BTR Coaching Ltd reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If BTR Coaching Ltd cancels an event, registrants will be offered a full refund.
Registration Cancellation by Participant
Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 30 calendar days before the event.
Registration cancellations received prior to the deadline will be eligible to receive a refund less a 100 GBP service fee.
Cancellations received after the stated deadline will not be eligible for a refund.
Refunds will not be available for registrants who choose not to attend an event.
Cancellations will be accepted by email (firstname.lastname@example.org) or the contact form to the right only and must be received by the stated cancellation deadline.
All refund requests must be made by the attendee or credit card holder.
Refund requests must include the name of the attendee and/or transaction number.
Refunds will be credited back to the original credit card used for payment.
These above policies apply to all BTR Coaching Ltd unless otherwise noted in the corresponding event materials. Please read all individual event information thoroughly.